This nugget of wisdom came from Thomas Watson Jr, former IBM CEO, while addressing the Wharton School of Business in 1973. The Indian companies with the opening up of the economy have also started realising the importance of good design, whether it is product, services, or communication. A well executed design brings in lot of respect, brand identity and loyalty, and trust, especially when it precisely communicates corporate philosophy and is consumer friendly.
The Indian designers therefore are much in demand across the globe for their aesthetics and ergonomics which they are capable of creatively deploy in the products.
It is worth reading the latest 'Outlook Business' for a comprehensive overview of the emerging communication scenario and how the design, or the visual imagery, is being used not as a mere support function but as a part of the corporate strategy.